Help & FAQs

Chatham Thread Works is committed to delivering outstanding customer service.

It is our goal to make every visit, every call and every online experience exceptional. From the moment you walk through the door of our shop in Chatham, MA, or visit our website to receiving one of our customized gifts, we are determined to make you feel welcome, comfortable and at home.

If you ever want to give us any feedback on your experience at Chatham Thread Works – good or bad, we would love to hear about them. Click here to Contact Chatham Thread Works.

Thank you for being a Chatham Thread Works customer. We look forward to assisting you soon.